Dental Administrative Continuing Education Courses

We are pleased to offer a series of Dental Administrative SUMMER CE Courses to existing RECEPTIONISTS / TREATMENT COORDINATORS / OFFICE MANAGERS!

REGISTRATION FOR SUMMER 2024 COURSES IS NOW OPEN!

All classes are 100% ONLINE / ALL HANDOUTS ARE PROVIDED!

(SEATS ARE LIMITED)

1) Dental Administrative Updates
$179+GST

  • all current and most up-to-date standards of practice
  • new billing protocols and insurance clauses & exceptions
  • all administrative and record keeping rules and recommendations
  • HR and payroll updates

2) New Patients and and NP Forms – Maximize your First Impression from Day 1
$179+GST

• Formulating effective NP forms – what to include

• what questions to ask to to figure out “WHAT THE PT WANTS”

• work out the kinks of financial options

• The Grading System

• asking key questions to start potential treatment conversations

3) Successful Team Meetings
$179+GST

• Which team meetings are imperative to run a happy and well-communicating practice?

• departmental metrics: what to discuss, measure and track

• meeting intervals

• meeting agenda & discussion topics

• what to avoid?

• how to make the impressions/information long-lasting?

4) Essential metrics & analytics for practice growth
$179+GST

• Production vs Collection

• What makes a financially healthy practice?

• How to measure daily / monthly/ yearly productivity?

• Where and how to compare production and collections?

• How to audit providers and their metrics?

• Analytics by Code

5) Insurance Refresher
$179+GST

• “public” clauses “hidden” clauses

• getting coverage info

• pre-authorizing for basic

• new insurance rules and alerts

• Brief recap of CDCP/Ministry and FNHA

6) Running a productive Hygiene Department $179+GST

• Hygiene: the “bleeder” of the practice

• Scheduling for optimal production

• What codes can I bill to maximize chair time production?

• What codes are often overlooked and never billed?

• The “secret” of SC/RP

7) HR: Hiring for Longevity and Success
$179+GST

• up-to-date Employment Standards

• the office team

• when/how do we need to grow each department?

• personality types

• the interview process

• motivational factors

8) Patient Payment Plans and Financing options: the true value of a Treatment Coordinator
$179+GST

• In-House options

• 3rd party options

• pre-payment options

• detailed treatment plans

• creating and executing payment plan agreements

• How to deal with and avoid delinquent account

9) Orthodontics 101
$179+GST

• orthodontic informed consents: what to include?

• pre-determinations

• coverage options / coverage calculations

• treatment payment plan agreements

• non-compliant patients

• executing and finalizing payments

• orthodontic Open Houses

10) Major Treatment
$179+GST

• how to maximize MAJOR production

• when and how to collect patient portions to avoid errors

• pre-determinations & what to attach

• follow ups

• claim submissions

• how to file appeals

• Smile makeovers and other large treatment plans

11) CDCP and other Government Insurance
$179+GST

• CDCP 101: Includes billing protocols, clauses, inclusions

• Claim and Predetermination submissions

• Verifying coverage – SPEED IT UP!

• Maximizing treatment options

• To balance bill or not to balance bill: that is the question

• What Insurance links with CDCP

• Ministry and FNHA review

12) Practice Marketing & PT Retention
$179+GST

• Marketing Channels

• keep up a good image: the FREE marketing genius

• Internal vs. External marketing and costs

• how to increase your new patients flow

• count on it: the PT retention phenomenon

REGISTER FOR ALL 12 CLASSES AT ONCE AND GET ONE CLASS FREE! ($1969+GST)

Forms